Failing to set crisp, short-term goals for your team is a surefire way to get random performance. Show every employee exactly where you want to go by establishing 5–7 goals in Khorus each quarter.
With company goals set, everyone else sets their own goals—from the executive team on down to the frontline—defining the part each will play in achieving company priorities.
Goals in Khorus fit the classic SMART framework: they're specific, measurable, achievable, relevant, and time-bound. Once everyone's in the system, you can rest assured that they have goal power on their side.
Barring goals specified as private, the entire goal cascade is visible to everyone in the company. This means the leadership team can easily grasp weekly performance down throughout the organization, just as individual contributors can understand performance at the top echelons of the organization.