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The Khorus Blog

Joel Trammell

Joel Trammell
Joel Trammell is the founder and chairman of Khorus Software. He currently serves as CEO of Black Box Network Services. His book, The CEO Tightrope, is a guide to the chief-executive role.

Recent Posts

The Basics of a Great Employee Compensation Plan

Joel Trammell

Posted by Joel Trammell
January 22, 2019

Every manager worries about whether their top performers are happy with their jobs. It’s an understandable concern when reports find that about 71 percent of US employees are actively looking for their next opportunity.

The first solution that occurs to many managers is to throw more money at the employee. But that’s usually a bad idea—for a couple of reasons.

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3 Ways to Help Your Employees Make the Right Decisions

Joel Trammell

Posted by Joel Trammell
January 17, 2019

Decentralized decision-making is the ideal in dynamic, growth-oriented workplaces. Here's how to ensure employees at all levels are making the right decisions.


Organizations run on the minute-by-minute, day-by-day decisions that your employees make at every level.

Productivity and growth depend on the quality and speed of these decisions, made at the lowest level possible.

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How Good Managers Use Internal Marketing

Joel Trammell

Posted by Joel Trammell
December 14, 2018

No matter what type of team they run, every manager has to be a good marketer. Of course I don't mean the traditional sense of marketing, as in promoting products and services to your potential customers. Managers must instead master internal marketing, which typically takes two forms:

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The 4 Levels of Employee Motivation

Joel Trammell

Posted by Joel Trammell
November 1, 2018

This article originally appeared in Credit Union Management magazine.

What motivates the employees at your organization to do their best work? Are they working just for a paycheck, or do they feel that they are making a positive impact in the organization—and on its customers?

Over the past few decades, the nuances of workplace motivation have been studied from every perspective imaginable: psychology, neuroscience, biology, organizational theory and more. Many of the findings have been counterintuitive, such as the fact that monetary compensation is one of the weakest motivators out there.

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It's Okay to Say No at Work

Joel Trammell

Posted by Joel Trammell
October 18, 2018

When employees say yes to every task and request, their work suffers—along with the performance of the whole organization.

Imagine you have a new marketer at your company. 

Up and running for a few weeks now, Sarah has impressed her peers and senior employees with her insight and work ethic. This morning, she’s got several requests in her inbox:

  • from her boss, to start digging in on a new research project;
  • from the sales team, for a piece of copy;
  • from the communications manager, for ideas for an upcoming email campaign—“if you have time,” the email says.

On top of that, she’s still got new-hire materials to read, the day-to-day minutiae of her role, and some ideas of her own she hopes to flesh out and present to her boss soon.

What does Sarah do?

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