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The Khorus Blog

Joel Trammell

Joel Trammell
Joel Trammell is the founder and chairman of Khorus Software. He currently serves as CEO of Black Box Network Services. His book, The CEO Tightrope, is a guide to the chief-executive role.

Recent Posts

How Good Managers Use Internal Marketing

Joel Trammell

Posted by Joel Trammell
December 14, 2018

No matter what type of team they run, every manager has to be a good marketer. Of course I don't mean the traditional sense of marketing, as in promoting products and services to your potential customers. Managers must instead master internal marketing, which typically takes two forms:

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The 4 Levels of Employee Motivation

Joel Trammell

Posted by Joel Trammell
November 1, 2018

This article originally appeared in Credit Union Management magazine.

What motivates the employees at your organization to do their best work? Are they working just for a paycheck, or do they feel that they are making a positive impact in the organization—and on its customers?

Over the past few decades, the nuances of workplace motivation have been studied from every perspective imaginable: psychology, neuroscience, biology, organizational theory and more. Many of the findings have been counterintuitive, such as the fact that monetary compensation is one of the weakest motivators out there.

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It's Okay to Say No at Work

Joel Trammell

Posted by Joel Trammell
October 18, 2018

When employees say yes to every task and request, their work suffers—along with the performance of the whole organization.

Imagine you have a new marketer at your company. 

Up and running for a few weeks now, Sarah has impressed her peers and senior employees with her insight and work ethic. This morning, she’s got several requests in her inbox:

  • from her boss, to start digging in on a new research project;
  • from the sales team, for a piece of copy;
  • from the communications manager, for ideas for an upcoming email campaign—“if you have time,” the email says.

On top of that, she’s still got new-hire materials to read, the day-to-day minutiae of her role, and some ideas of her own she hopes to flesh out and present to her boss soon.

What does Sarah do?

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How to Guarantee a Hiring Failure

Joel Trammell

Posted by Joel Trammell
September 3, 2018

I thought black swans were rare, but a small nonprofit was apparently looking for one. They asked me to help them hire their next executive director, but when I read the job listing I was flabbergasted. They were looking for someone with years of experience in every facet of operating a nonprofit—from fundraising to grant writing to management and beyond -- with detailed requirements in each area.

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The Power of Decisiveness

Joel Trammell

Posted by Joel Trammell
August 7, 2018

Teddy Roosevelt once said, “In any moment of decision, the best thing you can do is the right thing. The worst thing you can do is nothing.”

It’s a great quote for leaders to keep in their back pockets. Most of us who have led for any amount of time intuitively grasp the power of decisiveness that Roosevelt is describing. What’s interesting is that we now have empirical evidence to back it up.

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