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The Khorus Blog

The Importance of First Contact

Joel Trammell

Posted by Joel Trammell
June 24, 2016

On a recent Saturday, I encountered a business that made a very bad first impression.

I stopped at a local car dealership to look at a Ford Transit van and was promptly greeted by an eager salesperson. I told him exactly what I wanted to do: compare size options for the roof height and wheelbase of the Ford Transit and decide which model I wanted to buy. 

Simple enough, right? You would think. But over the next hour, here’s what happened:

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3 Ways to Help Your Employees Make the Right Decisions

Joel Trammell

Posted by Joel Trammell
June 17, 2016

Decentralized decision-making is the ideal in dynamic, growth-oriented workplaces. Here's how to ensure employees at all levels are making the right decisions.


Organizations run on the minute-by-minute, day-by-day decisions that your employees make at every level.

Productivity and growth depend on the quality and speed of these decisions, made at the lowest level possible.

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Company Culture Quiz

Khorus Team

Posted by Khorus Team
June 6, 2016

Every leader wants a healthy company culture, but unfortunately it’s a difficult thing to measure and influence. And, since every company culture is different, it’s not always clear what model to aim for.

Nevertheless, there are plenty of commonalities between cultures that are positive and performance-enhancing. In this quiz, we’ve identified some of the telltale signs that an organization either (a) has some cultural issues to address or (b) has built a healthy and sustainable culture. See how you measure up.

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The Two Biggest Risks for Every CEO

Joel Trammell

Posted by Joel Trammell
June 3, 2016

Every CEO has to deal with risk. It is ultimately his or her responsibility to manage any and all potential hazards to the business, whether internal or external.

In fact, you could easily call him or her the chief risk manager. That’s consistent with former Intel chief executive Andy Grove’s mantra that “only the paranoid survive.” In other words, CEOs should be constantly concerned about identifying and solving for material threats to the business.

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