When a company does communication right, it shows.
Take this statistic from Towers Watson: companies with highly effective internal communications showed 47 percent higher total returns to shareholders over the past five years (compared to those with the least effective internal communications).
That's great for shareholders and CEOs, but strong internal communications also make life easier for everyone in the company.
Whether the flub is on the side of overcommunication (the unsolicited War and Peace email chain) or the much more common and more toxic undercommunication ("What do you mean that deal fell through weeks ago?"), suboptimal info-flow in an organization causes major headaches.
As a communication platform, Khorus promotes timely, focused communication up, down, and across the organization. A huge part of that is through weekly Likelihood and Quality updates, but every user also has the option to supplement these updates with comments. No one has to leave comments with their weekly updates, but when you do it well, you multiply the benefits of Khorus.
Here are some ideas on making the best use of Khorus comments, for (1) individual contributors and (2) CEOs and managers.